
TROUBLESHOOTING GUIDE
PROBLEM POSSIBLE CAUSE CORRECTION
Unit does not operate.
1. The unit is unplugged. Plug in the unit.
2. Breaker is tripped or fuse is blown.
Reset breaker or replace fuse. Check to make sure
there is not a short in the electrical circuit.
3. Ice machine selector switch is in
the “OFF” position.
Set the rocker switch on the grille of the ice machine to
the “ON” position.
Unit operates but does
not produce ice.
1. The unit has just been started and
it has been less than 6 hours.
Ice produced when the unit is initially started will melt off
in the bin. Ice will accumulate in the bin. In 6 hours,
there can be a few cubes in the bin. This is normal
operation.
2. Typical ice production cycle can
take up to 1.5 hours. Initial start-up
cycles can be longer.
Check the unit in 24 hours for ice accumulation in the
bin.
3. The selector switch is in he “OFF”
or “CLEAN” position.
Set the rocker switch on the grille of the ice machine to
the “ON” position.
4. No water in the reservoir.
Make sure that the reservoir drain plug is installed.
Check the water line to the unit to make sure it is on and
that there are no restrictions or kinks in the line. Check
all filters to make sure they are not restricted or plugged.
5. Distributor tube is restricted.
See “CLEANING YOUR ICE MACHINE” section for
cleaning the unit for proper operation.
6. Build-up of deposits on evaporator
plate.
See “CLEANING YOUR ICE MACHINE” section for
cleaning the unit for proper operation.
7. Condenser fan air flow is restrict-
ed.
Make certain the grille in the front of the unit is free and
open for proper air circulation. Check and clean the
condenser coil by removing the grille in the front of the
unit.
8. Room and/or water temperature is
too warm.
Clean the condenser with a vacuum and brush attach-
ment. Move the unit to an area where ambient tem-
perature is below 90 degrees F. The unit should not be
placed next to a heat source such as an oven. Check
for cold water connection.
9. Leaking drain valve.
See “CLEANING YOUR ICE MACHINE” section for
cleaning the unit. This will also dissolve and flush out
foreign material in the drain valve causing it to leak.
10. Inadequate drain system.
Restriction in drain lines will cause ice in the bin to melt.
If using a gravity drain, make certain there are no kinks
or restrictions in the drain lines. If using a drain pump,
check the inlet screen, discharge line, and vent line for
any build-up or restrictions.
11. Grid cutter is unplugged.
Plug in the grid cutter so that ice slabs can be cut into
cubes.
12. Circulation pump is unplugged.
Plug in the circulation pump so that water from the res-
ervoir can be circulated over the evaporation plate.
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